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Through 1:1 consultation with Premium person in charge, you can receive detailed information about support scope and costs, etc.
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LiveRe Support Scope
Design
Basic Customization Input form default text insertion. Color customization. Report/Recommend button customization. Login/View icon customization. Button text customization. Reply add/remove
Custom Customization - Prior consultation for design
- If script logic customization is required, work schedule and scope are confirmed and additional costs are applied.
API
Basic API Number of comments. All comment data
Custom API If additional APIs are required, they are created and provided after confirming whether work is possible.
Support
Development - Delivery of various guide documents
- Script error correction. Multilingual support
- Service, SNS API update
- Visit support (limited to cases where internal support is not possible)
- Monitoring after installation
- Support for urgent situations outside business hours
Management - Delivery of latest references, premium references
- Service update information delivery
- Delivery of additional data reports at request (limited to data stored in DB)
- Community support for urgent situations outside business hours

* Basic items are provided free of charge, and custom items are charged additional fees.

* MyLiveRe cannot customize design, and if you want to add desired functions, it is provided in API format.